DocuSign Notary service supplier and subprocessor list
Last Updated: March 1, 2022
Infrastructure suppliers
The DocuSign Notary service relies upon certain infrastructure suppliers to support the delivery of such service. DocuSign Notary customers may choose from an available list of countries where their account is provisioned, but the choice must be selected in advance and can only be established at the time a customer’s instance is initially provisioned.
The following is a list of the name(s), location(s) and activities of the infrastructure suppliers for the DocuSign Notary service.
| Entity Name | Purpose; applicable services | Country Location(s) | Applicable DocuSign group entity |
|---|---|---|---|
| Amazon (AWS) | Provides cloud hosting services for the services in the United States. |
United States |
Liveoak Technologies, Inc. |
Service Subprocessor
DocuSign uses certain service subprocessors to provide specific functionality within the DocuSign Notary service.
The following is a list of the name(s), location(s) and activities of the DocuSign Notary service subprocessors.
| Entity Name | Purpose; applicable services | Country Location(s) | Applicable DocuSign group entity |
|---|---|---|---|
| Alloy |
Customers may use an optional feature to provide identity verification services. |
United States | Liveoak Technologies, Inc. |
| Vouched |
Customers may use an optional feature to provide verification of the legitimacy of an identity document, such drivers license or passport |
United States | Liveoak Technologies, Inc. |
| Cloud Flare |
Provides content distribution network (CDN), security and DNS services for web traffic transmitted to and from the DocuSign Notary service. |
United States | Liveoak Technologies, Inc. |
| LexisNexis |
Customers may use an optional feature to provide knowledge-based authentication services. |
United States | Liveoak Technologies, Inc. |
| Logz.io | Provides infrastructure and application-level monitoring. | United States | Liveoak Technologies, Inc. |
| Twilio | Provides a mechanism to initiate and manage calls. | United States | Liveoak Technologies, Inc. |
| Vonage |
Provides a web-based, real-time communication (RTC) mechanism to capture and stream audio and video media with the DocuSign Notary service. |
United States | Liveoak Technologies, Inc. |
Professional service business partners
For a list of the name(s), location(s) and activities of partners that provide professional services to you in connection with DocuSign Notary service implementations, please contact your DocuSign representative or refer to the applicable SOW.