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DocuSign Trust Center

Your source for our latest security, compliance, legal, privacy and system performance information
 

Transparency is essential

DocuSign’s first priority is to make your experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.

> Read our trust brief

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DocuSign compliance certifications

DocuSign meets or exceeds stringent US, EU and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.

Alerts and updates

April 28, 2022

Update: DocuSign CLM May 22.4 Product Release, PROD May 13, 2022

The DocuSign CLM and CLM.CM May 22.4 Product Release will be deployed to the EU11, EU21 Production environments on Friday, May 13, 2022 between 1:30 PM and 5:30 PM, U.S Central Time, and to the NA11, NA21, US11, US12 Production environments between 9:00 PM and Midnight, US Central Time. We do not anticipate any impact to platform availability or access during this time. Release Notes for this upcoming release can be found on the DocuSign Support Center.

April 21, 2022

Alert: DocuSign update on Spring4Shell vulnerability

DocuSign has been monitoring its infrastructure and product environments for potential impact from the Spring4Shell vulnerability (CVE-2022-22965) since it became public on March 29. Our dedicated security vulnerability management team is actively investigating affected components, monitoring for affected configurations, and remediating and mitigating impact. 

April 18, 2022

Update: DocuSign CLM May 22.4 Product Release, UAT April 28, 2022

The DocuSign CLM and CLM.CM May 22.4 Product Release will be deployed to the UAT environment on Thursday, April 28, 2022 between 8:00 PM and 11:00 PM, US Central Time. We do not anticipate any impact to platform availability or access during this time. Announcements for this upcoming release can be found on the DocuSign Support Center. Please continue to check the Support Center for enhancements and fixes that will be posted before UAT deployment.