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Deliver public services faster

The DocuSign Agreement Cloud for Government
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Modernize your government agency with DocuSign

Each year, nearly $40 billion dollars are spent on paper-intensive, manual processes at government agencies. Time and money that could be spent creating value is wasted on paperwork. This frustrates both citizens and government employees and creates unnecessary risk.

DocuSign can help your agency deliver on its mission in areas such as:

  • Forms containing PII
  • Telework request forms
  • Employee offboarding and onboarding
  • Loan and grant management
  • Legal & Compliance
  • Procurement contracts
  • Telemedicine/Patient Consent Forms

Government use cases

Urgent citizen services require you to move quickly, but paperwork and processes can slow you down. Transform manual processes into automated, digital experiences with DocuSign.
Lab worker with DocuSign’s vaccine management for government agencies.

Expedite vaccine administration

  • • Complete consent forms in seconds
  • • Onboard providers remotely
  • • Streamline immunization records requests

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Two colleagues discussing DocuSign case management for government agencies.

Accelerate service delivery

  • • Streamline benefit applications
  • • Speed up legal casework
  • • Centralize document storage for search and audit

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New employee using virtual HR orientation with DocuSign remote hiring and onboarding for government.

Digitally transform manual processes

  • • Streamline the hiring and onboarding process
  • • Free staff to perform higher value services
  • • Automate manual paperwork
  • • Create a seamless, digital end-to-end hiring and onboarding process

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Trust in DocuSign

FedRAMP authorized

Modernize and accelerate your agreement and contracting workflow processes with DocuSign eSignature and DocuSign CLM. eSignature and CLM are authorized at the FedRAMP Moderate Impact Level.

Secure

Solve your toughest agreement and workflow challenges with DocuSign eSignature. DocuSign eSignature and CLM are now available in the IL-4 environment to DoD customers.

Accessible

DocuSign eSignature offers an accessible signing experience that conforms to Section 508 of the Rehabilitation Act and WCAG 2.1 AA. The Sending experience supports WCAG 2.0 AA guidelines, and is in the process of updating to WCAG 2.1.
  • “You just click a button, and DocuSign makes the entire packet of information available to the screen reader so it can read it aloud.”
    Margy Repp, Program Specialist

    Missouri Rehabilitation Services for the Blind

  • “I love this system. The program staff love this system. They’re seeing an overall burden reduction in their day-to-day business—and they’re excited.”
    Mick Mitchell, Director of Business Operations, Health Systems Division

    Oregon Health Authority

  • “We had 150 years of this huge organization doing everything with paper and wet signatures...and then came DocuSign.”
    Dave Hawley, EHS Manager & Agency DocuSign Administrator

    California Department of Corrections and Rehabilitation

  • “The opportunity to integrate DocuSign with enterprise applications is going to be a big game changer for everyone. I think we're going to keep finding new ways to use the tool to improve our processes.”
    Ken Hillebrand, Deputy Director

    Louisville Metro Government

Receptionist checking vaccination statuses on a tablet using DocuSign eSignature.

Collect employee vaccination status

As workers return to the office, ensuring the safety of all is your top priority. Build trust with employees as you check vaccination and testing status quickly and easily.

With the DocuSign Agreement Cloud you can securely and efficiently collect vaccination status and test results. A FedRamp Moderate solution that requires no code and implements quickly, DocuSign can help you:

•Rapidly communicate, distribute and implement new processes
•Respond to changes in policy with agility
•Allow employees, contractors, and visitors to self-submit and sign electronically
•Track progress and note employee exceptions
•Protect employee health information in accordance with HIPAA guidelines

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Benefits

DocuSign serves over 3,000 local, state, and federal public sector organizations—and hundreds of millions of users. DocuSign eSignature and CLM are authorized at the FedRAMP Moderate Impact Level and are now available in the IL-4 environment to DoD customers.

Reduce cost and hassle

Save time, money and errors by eliminating manual tasks. Save trees by eliminating paper.

Deliver superior service

Give citizens and staff the speed and convenience of doing business digitally.

Mitigate risk

Ensure peace of mind and accountability with built-in audit trails that stand up in court, and the strongest data encryption technologies commercially available.

Recognized for leadership & innovation

Man standing amid office workers.

DocuSign customer wins CIO Academy Award

David Hawley, California Department of Corrections and Rehabilitation, won the IT Leadership award for a DocuSign project.
Employee giving a presentation on a laptop.

DocuSign CLM is a Forrester Wave™ Leader

This independent report highlights DocuSign CLM as a leader in contract lifecycle management.
City skyline landscape.

DocuSign-powered portal wins

Alameda County, California was presented with an Achievement Award by the National Association of Counties (NACo) for its tax assessment appeals portal–powered by DocuSign.

Success stories

DocuSign customers are working faster, reducing risks and lowering costs–all while improving the experience for citizens and staff.

The City of Memphis is accelerating its procurement cycle with DocuSign.

City of Memphis

The City of Memphis is speeding up the procurement cycle by 9X with DocuSign.
The California Natural Resources Agency saw a 75% reduction in paper costs thanks to DocuSign.

California Natural Resources Agency

The California Natural Resources Agency achieved a 75% reduction in hard paper costs with DocuSign.
DocuSign customer Louisville Metro Government realized significant process improvements with DocuSign.

Louisville Metro Government

The Louisville Metro Government accelerated the grant application process by 6X and realized a 40% savings in paper with DocuSign.

The DocuSign Agreement Cloud for Government

The DocuSign Agreement Cloud for Government lets public servants focus more time on their mission, bringing together a comprehensive set of applications and integrations to modernize government agencies’ systems of agreement. DocuSign Agreement Cloud customers are empowered to digitally transform end-to-end processes for all agreements, including signing, approving and managing complex documents. The result is government entities that are faster, simpler, smarter and greener.

Featured products for government

DocuSign eSignature

Securely send and sign agreements digitally while maintaining a complete audit trail of activity on each document.

DocuSign CLM

Manage documents throughout the agreement lifecycle—from negotiation to signature and storage.

DocuSign Notary

Securely conduct remote online notarizations for State and Local Government forms, documents and more with DocuSign Notary.

Featured integrations

The DocuSign Agreement Cloud for Government has over 350 pre-built integrations with the popular applications you already know and trust, minimizing deployment time and risk.

Case management, citizen engagement, and self-service

The DocuSign Agreement Cloud™ connects your agreement processes
to the systems that engage with the public.

DocuSign partner Salesforce’s logo
DocuSign partner Pega Systems’ logo

Document management and productivity tools

Join governments and public agencies from all over the world using DocuSign
to manage contracts, grants, correspondence and more.

DocuSign partner Hyland OnBase’s logo
DocuSign partner Laserfiche’s logo
DocuSign partner Microsoft’s logo
DocuSign partner Google’s logo

Use cases

Whether you are tackling citizen-facing agreements or striving for internal productivity, master public-facing agreements and internal productivity with the DocuSign Agreement Cloud for Government.

Case management

Serve more people with a convenient, yet highly secure platform that enables agencies to efficiently manage large volumes of sensitive documentation, reducing caseloads and backlogs.

Correspondence management

Manage communications and records requests quickly, securely, and collaboratively with secure document sharing.

Grants and lending

Fund the right organizations quickly, protecting against waste, fraud, and abuse with our trusted security and privacy protections.

Human capital management

Empower employees involved with recruiting, onboarding, training, and retention efforts to be more efficient with our intuitive, full lifecycle agreement management platform.

Taxes

Bring transparency and speed to collections and assessments with automated workflows and document tracking.

Procurement

Streamline the procurement process and get agreements signed and enacted quickly with our prepopulated document templates, and integrations with popular productivity software.

Social services

Create simpler, more intuitive self-service forms for citizens applying for and receiving public services.

Permits and licensing

Streamline the permitting and licensing process while maintaining compliance with audit trails for every document.

Enforcement and corrections

Improve efficiency in the justice system with automated workflows, document tracking, and audit trails.

Resources

DocuSign complies with the 21st Century Integrated Digital Experience legislation.

21st Century Integrated Digital Experience Act

DocuSign’s digital forms can help governments comply with this legislation aimed at improving the citizen experience while reducing cost and increasing efficiency for the federal government.
The DocuSign for Government industry brief details how DocuSign can help you modernize.

DocuSign for Government industry brief

Find out how public sector agencies use the DocuSign Agreement Cloud for Government to improve productivity and the citizen experience.
DocuSign is Section 508 compliant

DocuSign Digital Accessibility

Learn how DocuSign conforms to accessibility standards and guidelines, including the U.S. Government’s Section 508 and WCAG 2.0 Level AA, for both signing and sending.

Provide efficient, reliable government services
with DocuSign

Reduce costs and increase security and convenience with proven privacy safeguards, mobile access, and flexible, self-service document functionality.
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