DocuSign was made aware of possible identity theft/loan fraud attempts through the use of legitimate Paycheck Protection Program (PPP) loan processing companies that use DocuSign services for economic stimulus programs in response to the novel Coronavirus pandemic. Potential victims may receive notification from 3rd party identity theft protection services that attempts to verify their identity through DocuSign were made. We encourage anyone who suspects they have been a victim of this type of fraud to visit the U.S. Small Business Administration’s (SBA) Report ID theft and fraud webpage for additional information.

If you suspect you have been a victim of Paycheck Protection Program (PPP) fraud attempts through a 3rd party company using DocuSign services, report it as suspected account misuse and/or abuse using our Incident Reporting instructions.