DocuSign is proceeding with our scheduled Single Sign-On certificate replacement plan.  DocuSign is already issuing authentication requests with the new certificate in all environments.  Next, DocuSign will no longer accept SAML responses encrypted with the old certificate in all environments starting April 11th, 2019 at 4:00 PM PST.

Please review if your Identity Provider (IdP) has enabled SAML encryption.  If your IdP uses a DocuSign certificate to encrypt SAML responses, you must replace the old certificate with the new certificate found here: https://www.docusign.com/trust/compliance/public-certificates. Failing to update this certificate will not allow a user to log into DocuSign. If you are unsure how to complete these steps please contact your IdP.