The Agreeable Government Mandate

According to data published by the White House Office of Information and Regulatory Affairs, paperwork costs the government $38.7 billion and the public $117 billion each year.

At this scale, it is clear that you need to eliminate more than paper to drive real, lasting change. This guide quantifies the opportunities for investing in digital citizen experiences, highlights new legislative mandates for change, like the 21st Century Integrated Digital Experience Act, and helps you prioritize your transformation efforts for both quick wins and continuous improvement.