Smarter Remote Banking: Digital Identity

As more sensitive transactions move online, verifying the identity of your customers becomes more critical-and more challenging. Identifying your customers helps you to not only protect against fraud, but to also comply with regulations such as Know Your Customer. You need to adapt to changing customer demands, by making identification digital and reducing risks for your important agreements globally.

We all want the ability to conduct digital transactions and obtain responsive service through intelligent self-service tools. The following key moments that matter in a customer’s lifecycle offer opportunities to elevate the digital experience:

• New customer onboarding or new account creation
• Mobile banking
• Customer service

Tune in to this on-demand session to learn:

• Why remote ID verification is here to stay
• How you can digitize a key step like ID verification
• Options to consider to maintain security and compliance