Senior GTM Strategy & Operations Analyst
Sales & Business Development | Seattle, WA or San Francisco, CA

This position is not eligible for employment in the following states: Alaska, Hawaii, Iowa, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Sales & Business Development teams collaborate with customers and partners across the globe to help them leverage the DocuSign Agreement Cloud to transform the entire system of agreement process—from preparing to signing, acting on, and managing contracts and other types of agreements. Our team partners with some of the largest, most innovative companies in the world in dozens of industries to bring the power of DocuSign to more customers. Whether you are selling to a small business or a large enterprise, you will apply your extensive knowledge of our solutions, and leverage our strategic partnerships to help our customers grow their top and bottom line.

This position
As the Sr. GTM Strategy & Operations Analyst, you will work on topics that range from transformational sales strategy to the nuts and bolts of sales operations. You will do this through a combination of analytical insight, strong business acumen, and robust cross-functional partnerships with leaders in Sales, Marketing, Finance, HR, etc. In this role you will drive strategic decisions, GTM design, business planning, sales optimization, and operational excellence across the North America SMB business.

Why should you be excited about this role? You enjoy driving change in a business and seeing fast results. You are a hard but efficient worker and you find time to have fun with colleagues. You have high aspirations and you are excited to rapidly transform a business with massive potential for scale!

This position is an individual contributor role reporting to the Director, SMB Sales Strategy & Operations and is designated Flex.

Responsibilities

• Develop a strong understanding of all the main components of the North America SMB sales engine
• Identify key opportunities for business improvement through analytics, quantitative insights, and good business sense
• Partner with stakeholders in other functions (FP&A, Marketing, etc.) to design and implement Go-to-Market strategies
• Execute and operationalize projects to improve our go-to-market engine
• Assist with ad hoc analysis requests and projects from the sales organization

Basic qualifications

• 5 years of analytical experience in management consulting, investment banking, or corporate analytical roles
• BA/BS degree or equivalent work experience

Preferred qualifications

• Prior exposure to SaaS business models and go-to-market principles
• Effective, clear, and concise verbal and written communication skills
• Comfortable and flexible working in a fast-paced environment
• Results-driven, self-motivated, and able to work independently

Vaccination requirement
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

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