Engineering Manager, Machine Learning/AI, DocuSign
Engineering & Tech Operations | Dublin, Ireland

Our agreement with employees
DocuSign committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The Team
Our Engineering & Tech Operations team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

This Position
This Engineering manager will work tightly with our teams and product management focusing on Machine Learning and AI solutions meaning it is a key to have previous experience from Machine Learning engineering work and teams.

The Engineering manager directs a part of the Dublin software engineering function in developing, releasing, and maintaining software applications according to business needs. You will coordinate with the other Engineering Managers and the teams you are working with in the activities of getting employees engaged in development of product stack and work with various key stakeholders of software development for assembling product road map to support the company vision.

The Engineering manager will be acting as a people manager, hiring manager and delivery manager related to the teams you will be in closest cooperation with. You will also coordinate and work with other departments within or outside their organization to ensure project completion and the use of best practices. Overall, the engineering manager must troubleshoot roadblocks throughout projects and solve problems that hinder project completion, as well as lead the development of new products and services.

Responsibilities

• People management involving mid-year reviews, salary reviews and day to day connections.
• Hiring management for the area you are responsible for.
• Monitors adherence to Product Development Process and software lifecycles.
• Plans, assigns, and monitors project manpower commitments and recruits, outsources needs to best fit program requirements.
• Accountable for maintaining departmental Engineering standards.
• Provides input to Division Executive on strategic direction for Engineering design and development.
• Coordinates development activity between the multiple Engineering groups.
• Interfaces with Product Division management, Business owners & Product owners to assure Department's product development activities meet or exceed product team's expectations.
• Carries out responsibilities in accordance with the organization's policies, including interviewing, hiring, training employees, planning, directing work and appraising performance (coordination with the team leads in some of these tasks)
• Assures efficient and economical utilization of resources, improvement of methods, and elimination of wasteful practices within the department; may include budget development and control.
• Develops workforce planning and utilization programs to satisfy actual and projected requirements. Includes the scheduling of overtime and cost/effective use of temporary services, whenever needed.

Basic Qualifications

• Minimum of a bachelor’s degree in engineering
• Extensive engineering experience, ideally in a management role
• Experience from Machine Learning, text classification, analysis and text categorization
• Analytical and mathematical mind, capable of evaluating and solving various complex problems
• Leadership skills necessary to manage and develop a team
• Organizational competencies and project management skills to keep projects, processes, and the entire engineering team on track
• Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment
• Interpersonal communication skills with expertise in distilling complicated topics to a broader audience
• Ability to work individually or as part of a team

Preferred Qualifications

• Master’s degree in engineering management or business administration preferred
• Engineering management experience in an ML/AI capacity

About Us
DocuSign® helps organisations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, hundreds of thousands of customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. Plus, we save more trees together! And that’s a good thing.

DocuSign is an Equal Opportunity Employer. DocuSign is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

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