Lead Software Engineer – Platform Administration
Engineering & Tech Operations | Seattle, Washington

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Engineering & Tech Operations team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

This position
The Lead Software Engineer role on the Administration team will be responsible for helping define and build a Platform for Administrative Services across the DocuSign Agreement Cloud. A successful person in this role will have a flexible attitude combined with an aptitude to learn and share. This person enjoys working in a fast-paced agile environment, cares about their decisions, and is focused on quality driven development. This role is on the forefront of our expansion efforts as the admin team is focused on helping customers manage their DocuSign Agreement Cloud.

This position is an individual contributor role reporting to the Director Software Engineering – Platform Administration and is designated Flex.

Responsibilities

• Build and maintain features to help both internal and external customers manage their DocuSign Agreement Cloud
• Write high quality code that is easy to maintain and test
• Raise issues proactively that might impact delivery commitments
• Fix Production issues and maintain the code as needed
• Work with internal stakeholders to define and execute a multi-year roadmap to build a scalable framework for Administration

Basic qualifications

• BS in CS, EE or equivalent
• 12+ years of hands-on software development experience in C# / Java / C++
• Experience in building large-scale, highly available and reliable applications

Preferred qualifications

• Familiarity with Microsoft Stack
• Experience with operating system internals, database internals, file systems, and networking
• Excellent communication and collaboration skills and demonstrated technical leadership ability
• Proficiency working with algorithms, data structures and production troubleshooting

Vaccination requirement
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude, and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com

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