Director, Software Engineering - Information Fabric
Engineering & Tech Operations | Seattle, Washington

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Engineering & Tech Operations team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

This position
DocuSign is looking for a seasoned hands-on software engineering director (SED) to join our Information fabric team that is focused on building next generation information platforms that are highly scalable, available and reliable distributed systems. The Information Fabric team at DocuSign ensures critical back-end services scale with the company’s continued rapid growth. Our storage systems handle billions of transactions daily with tens of thousands of transactions per second with single digit millisecond average response times. The Information fabric team at DocuSign tackles complex challenges as we scale the service for our next 10X growth. If you share our passion and excitement building robust, resilient distributed systems this is the team for you.

This position is a people manager reporting to the Senior Director of Engineering, Information Fabric and is designated Remote.

Responsibilities

• Monitor performance of individual contributors and help manage their professional development
• Manage, analyze and approve product design and changes
• Design core, back-end software components
• Manage code solutions to challenging technical problems
• Conduct design and code reviews
• Manage, analyze and improve efficiency, reliability and scalability of core services

Basic qualifications

• BS in computer science, electrical engineering or equivalent
• 10+ years of experience managing 10 or more software engineers
• 12+ years of hands-on software development experience
• Experience in building large-scale, highly available distributed systems
• Experience in migrating systems from on premise to cloud
• Experience with large scale data migration

Preferred qualifications

• Willingness to code due to highly technical nature of the position
• Proficiency working with algorithms, data structures and production troubleshooting
• Familiarity with MS Stack (C#, SQL, CosmosDB, Azure Blob, mySQL, Postgres)
• Experience with Information retrieval, Big data, AI/ML, Knowledge Graphs, database system internals and networking
• Excellent communication and collaboration skills and demonstrated technical leadership ability

Vaccination requirement
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

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