Head of Developer Relations
Engineering & Tech Operations | San Francisco, CA or Seattle, WA or Remote - US

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Engineering & Tech Operations team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

This position
The Head of Developer Relations will play a critical role in building out the developer and partner ecosystem programs and community at DocuSign. This leader will head up strategy and programs to recruit, inspire and enable developers and partners to solve big problems by building integrations with the DocuSign Agreement Cloud platform.

We’re looking for a leader who can win the hearts and minds of developer and ISV communities by delivering value through innovative programs, events, hackathons, developer tools, and technical thought leadership that supports our expanding portfolio of products and international growth. You must be a deeply technical storyteller who enjoys connecting with other technical practitioners and influencers and helping them elevate their craft.

The Technical Advocacy and Adoption, within the Engineering organization, is tasked with creating a world-class developer and partner ecosystem experience and a thriving, engaged community for the DocuSign Agreement Cloud.

This position is a people manager role reporting to the Vice President of Technical Advocacy and Adoption and is designated Flex.

Responsibilities

• Establish a set of strategic dev rel programs and promote channels for the community to engage, try our products, and provide feedback all while building a following of raving fans
• Develop content in the form of technical tutorials, blog posts, videos, demos for trade shows and developer conferences, assets for social media programs and other deliverables that raise awareness of the DocuSign Agreement Cloud offerings
• Build with and for our technical audiences: create developer tools, proof-of-concept prototypes, try out new ideas or stitch together end-to-end solutions and share them with our community of builders
• Engage with our developer and ISV partner community on Stackoverflow, GitHub and community forums. Lead a voice of the customer program to ensure we bring feedback from technical customers back into our product roadmap
• Represent DocuSign at industry exhibitions, in person and online by presenting at conferences, first party meetups, hackathons, webinars, annual developer conference, advisory boards, and other bespoke events
• Lead as a player-coach as you build out a team of developer evangelists/ advocates

Basic qualifications

• 8+ years of experience in a direct, hands-on technical community or end-user focused role such as developer relations, developer advocacy and technical support
• 5+ years of experience as a software developer or engineer
• Proven experience guiding and growing a technical community where you were a key factor in driving measurable positive outcomes
• Experience speaking at technology conferences, blogging and writing technical articles, and contributing to popular open-source projects on GitHub
• Willingness to travel up to 30% post-pandemic

Preferred qualifications

• An established presence online as a thinker & leader in this space is preferred but not required (you will do this as part of this job!)
• Have a strong vision for where the industry is going, and stay on top of new technologies and stacks
• Deep familiarity building developer portals and roadmap activity
• Excellent communication skills as both a strong technical writer and a dynamic public speaker

Based on Colorado law, the following details are for Colorado individuals only: Colorado base salary range: $150,300 - $186,700 and eligible for bonus, equity and benefits.

Vaccination requirement (US)
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

#LI-Remote