Senior Manager, Sales Strategy & Operations – Japan
Sales & Business Development | Tokyo, Japan

Our agreement with employees
DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Sales Operations team is responsible for building the most efficient sales and business development organization. We translate data into actionable insights which inform and influence strategic goals and investment priorities for our sales organization.

This position
This position offers an exciting and high-visibility opportunity to partner with the Vice President of DocuSign Japan and their senior leadership team to crack the most important strategic problems, and influence the trajectory of DocuSign’s business in Japan.

This position reports in to Director, Sales Strategy & Operations, APJ and is designated as flex.

Responsibilities

• Advise senior leaders of DocuSign Japan on growing and optimizing their businesses by making data-driven recommendations that help them achieve their long-term strategic priorities
• Lead annual planning for the Japan business through data-driven recommendations (e.g. customer segmentation, headcount, financial and territory planning, quota setting)
• Adapt global operational and strategic best-practices to fit the Japan market.
• Track business drivers, trends and operating metrics and provide insights and recommendations to advise sales leadership on forecasting and day to day decisions
• Lead ad-hoc projects with regional or global impact (e.g. Go-to-market strategy changes, process improvement, sales incentive design, forecast modeling)
• Establish strong working relationships with peers and cross functional teams to achieve objectives
• Support day-to-day operations including forecasting, pipeline analysis, and QBRs

Qualifications
This is a great opportunity for candidates with consulting, investment banking, finance, sales operations, or business operations experience to transition into an operating role within one of the fastest growing tech companies on the planet.

• 6-10 years experience in strategy, consulting, or other relevant role with a demonstrated track record of influencing senior decision makers in complex and fast-paced environments
• Deep understanding of the Japanese business environment
• Ability to structure complex problems, navigate challenging data sets, develop solutions, and craft high-quality executive presentations
• Accurate and precise attention to detail.
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
• Excellent written and verbal communication skills in both Japanese and English
• Proficient with tools such as Excel, PowerPoint, etc.
• Sales systems knowledge, preferably Salesforce, within the SaaS industry would be a plus

About Us
DocuSign® helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, hundreds of thousands of customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. Plus, we save more trees together! And that’s a good thing.

DocuSign is committed to building a diverse team of talented individuals who bring different perspectives to the discussion and who feel a sense of inclusion and belonging when they join our team. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

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