Regional Vice President, SMB (Manufacturing & Retail)

Regional Vice President, SMB (Manufacturing & Retail)

Sales & Business Development | Chicago, Illinois, United States

Transform the way companies do business and help them achieve their goals.

Regional Vice President, SMB (Manufacturing & Retail)
Sales & Business Development | Chicago, Illinois

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Sales & Business Development teams collaborate with customers and partners across the globe to help them leverage the DocuSign Agreement Cloud to transform the entire system of agreement process—from preparing to signing, acting on, and managing contracts and other types of agreements. Our team partners with some of the largest, most innovative companies in the world in dozens of industries to bring the power of DocuSign to more customers. Whether you are selling to a small business or a large enterprise, you will apply your extensive knowledge of our solutions, and leverage our strategic partnerships to help our customers grow their top and bottom line.

This position
The Regional Vice President manages and motivates a team of Account Executives (AEs) to achieve individual sales quotas where targets will be prospects within the vertical or geography. This sales leader will measure, monitor and hold AEs accountable for their activities and results as well as lead by example. They are also required to assist in making account calls with AEs, assist in account health monitoring, and effectively maintain DocuSign's value within accounts as well as deliver and coach sales demos via Zoom Meeting tool. This leader will mentor each AE individually while also building a strong cohesive, collaborative team. They will also be responsible for monitoring forecasting efforts and delivering on quota.

This position is a people manager role reporting to the Area Vice President, Commercial Sales and is designated Flex.

Responsibilities

  • Manage a sales team daily – goal is to grow overall revenue of the DocuSign Agreement Cloud offering through attainment of monthly quotas
  • Assess sales pipeline, activity & forecasts to determine sales progress & areas for refinement/improvement
  • Coach AEs through the development of key sales skills, including vertical market management, forecasting & sales planning, prospecting/pipelining within account base, complex deal negotiations, cross-functional support both internally and externally, as well as CRM/reporting accuracy. Includes performance management, creating a bench of qualified talent, and growing the team headcount as needed
  • Develop proven and new strategies with AEs to further penetrate accounts and reinforce process and steps designed to deliver value at enterprise scale to DocuSign customers
  • Maintain positive and proactive line of communication between the lines of business as well as senior leadership; includes developing and delivering accurate forecast and attainment details during weekly and quarterly business reviews
  • Identify and support opportunities for training as well as career diversification and growth across the team
  • Operate well in a fast-paced, dynamic environment without requiring significant supervision. Can think creatively and independently to resolve conflict as well as solve problems

Basic qualifications

  • 5+ years prior experience selling software in a quota-carrying role
  • BA/BS from an accredited college or university

Preferred qualifications

  • 2+ years of prior leadership experience managing sales teams within software, ideally SaaS-based offerings (both on-premise and Cloud)
  • 7+ years experience selling software in a quota-carrying role
  • Quota-attainment record of meeting and/or exceeding targets by managing process for identifying, qualifying, & closing new business as well as and not limited to growing an existing install base
  • Prior experience developing and maintaining business, sales, & market plans as well as negotiating & closing complex deal
  • Track record of building, coaching and enabling a rapidly growing team
  • Prior experience selling an eSignature or Agreement or Document solution also helpful
  • Experience selling into a variety of industries and territories as well as experience cultivating larger, strategic relationships key
  • Capacity to work on cross-functional projects and teams as needed as well as leverage internal resources to problem-solve
  • Strong verbal and written communication skills – includes excellent reporting and forecasting skills. Attention to detail is critical
  • Willingness to travel 40% or more as needed

Vaccination requirement
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

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