Senior Enablement Manager - CLM GTM Sales Enablement
Sales & Business Development | San Francisco, CA or Remote - US

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Sales & Business Development teams collaborate with customers and partners across the globe to help them leverage the DocuSign Agreement Cloud to transform the entire system of agreement process—from preparing to signing, acting on, and managing contracts and other types of agreements. Our team partners with some of the largest, most innovative companies in the world in dozens of industries to bring the power of DocuSign to more customers. Whether you are selling to a small business or a large enterprise, you will apply your extensive knowledge of our solutions, and leverage our strategic partnerships to help our customers grow their top and bottom line.

This position
As a Senior Enablement Manager - CLM GTM Sales Enablement, you will be responsible for ensuring the Global CLM Sales teams are equipped with the content and skills to manage their territory, account planning and deal execution. You are passionate about sales, sales methodologies and processes, and thrive on helping others succeed. In this highly dynamic role, you will be equal parts program manager, content developer, facilitator and Enablement business partner to the Global CLM Sales organization. This role plays a critical part in supporting the Global Sales team to achieve its goals and ensuring the Enablement team meets the needs of the business.

The Global Enablement team’s mission is to equip every DocuSign Field employee to do the work of their lives. We ensure that every member of the Field team has the skills, knowledge, process expertise and content to maximize every prospect and customer interaction in the most productive way possible. Enabling the Field to deliver a world-class buyer and seller experience that drives growth, adoption, retention, and customer satisfaction at scale is at the heart of what we do.

This position is an individual contributor role reporting to the Senior Director, Field Readiness and is designated Flex.

Responsibilities

• Develop a deep understanding of the sales enablement needs through collaboration with leaders and individual contributors across the different segments and roles (ie: Account Executives, Solution Engineers, Renewal Managers, xDR)
• Collaborate closely with peers on the global enablement team to maximize the impact of global enablement programs by ensuring they are relevant and driving adoption
• Provide recommendations for scalable sales enablement focused programs
• Develop and deliver regional sales enablement programs to address needs not covered by global enablement programs, while aligning to global standards
• Partner with select senior Sales Leaders as their strategic Enablement business partner to conduct needs assessments, promote Enablement initiatives and collaborate with the wider Enablement team to address those needs
• Partner with the global enablement team to continuously provide feedback and contribute to the global sales enablement programs
• Manage sales enablement program logistics from start to finish for the global CLM Sales organization, partnering cross-functionally with global sales enablement teams
• Deliver sessions focused on key sales processes and skills such as discovery, negotiation, deal execution, territory and account planning
• Develop a thorough understanding of the different segments you are supporting and adjust content and deliverables accordingly
• Write communications, plans, and draft other internal content related to the sales skills program
• Define, measure and communicate program success metrics

Basic qualifications

• 12+ years of experience in customer-facing B2B SaaS direct sales role or in a Sales Enablement role
• Knowledge of sales methodologies and processes, including territory and account planning, coordinated team selling, negotiation and deal closing
• Demonstrated ability to act as a consultant, including skills to probe for understanding, identify issues and opportunities, suggest win-win resolutions
• Experience selling or enabling Contract Lifecycle Management software solutions
• Experience managing end-to-end enablement programs
• Experience facilitating workshops and delivering presentations
• Experience managing programs
• Experience using authoring tools (ie: Articulate Rise/Storyline, Captivate, Adobe Premiere Pro, Camtasia)
• Experience working with content management systems (ie: Showpad, Highspot. Seismic) and learning management systems (ie: BrainShark, MindTickle, Docebo, SkillJar)

Preferred qualifications

• Excellent verbal and written communication skills
• Experience working in a fast-paced, dynamic and sometimes stressful environment on cross-functional projects across multiple teams

Based on Colorado law, the following details are for Colorado individuals only: Colorado base salary range: $118,200 - $146,800 and eligible for bonus, equity and benefits.

Vaccination requirement (US)
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

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