Senior Windows CI/CD Engineer
Engineering & Tech Operations | Chicago, IL or Remote - US

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Engineering & Tech Operations team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

This position
As a Windows DevOps Continuous Integration/Continuous Delivery (CI/CD) Engineer at DocuSign, you will be responsible for setup, maintenance and ongoing deployment of continuous build/integration infrastructure, primarily for the Contract Lifecycle Management (CLM) product line. You will collaborate closely with members of the Infrastructure and Dev teams and assist with various projects to support CI/CD tools, and further develop and improve the CI/CD infrastructure.

The ideal candidate will have extensive experience with administering CI/CD operations. They will also have solid experience with administering a system that requires no downtime, competent in administering Windows systems and competent in PowerShell. To be successful in the Windows DevOps CI/CD Engineer role you will need to partner with other members of the operations, engineering and QA teams. Some work outside of normal business hours will be required.

This position is individual contributor role reporting to the Director of Software Engineering, CLM and designated as Flex.

Responsibilities

• Configure, maintain and support CI/CD pipelines that build and deploy proprietary software across multiple environments in a zero-downtime fashion and following change management processes
• Perform daily responsibilities while supporting our Production environment as a top-priority to upkeep the company’s standard of 99.99% uptime
• Assist in developing improvements to current processes to eliminate areas for manual intervention and reduce time to delivery of code
• Work with members of the Release and Deployment team to troubleshoot and improve CI/CD operations
• Participate in a rotating 24/7 on-call support schedule

Basic qualifications

• 8+ years of experience in CI/CD
• 8+ years of experience in devops and/or windows system administration
• Experience writing build and deployment scripts
• Experience with version control (ex.Git, Bitbucket, subversion)
• Experience with deployment tools (ex.ProGet, GoCD, Bamboo, Jenkins)
• Experience with a virtualization solution such as VMware or Hyper-V
• Experience with change management principles and practices

Due to government contract requirements:

• Candidate must be a U.S. citizen.
• Candidate must be able to clear a government agency-specific background investigation and may be required to undergo additional background checks, including fingerprinting, drug testing, and/or other government-required investigations to obtain security clearance(s).

Preferred qualifications

• A good understanding of software development principles
• Experience supporting complex, distributed applications
• Experience with configuration management systems, F5, IIS, and/or .NET environments highly preferred
• Knowledge of technical writing principles and practices
• Experience in an Agile/sprint-based work schedule
• Excellent verbal and written communications skills; strong attention to detail
• Natural aptitude for teaching and ambitious to learn from others in a collaborative team

Based on Colorado law, the following details are for Colorado individuals only: Colorado base salary range: $115,800 - $163,575 and eligible for bonus, equity and benefits at https://www.docusign.com/company/benefits.

Vaccination requirement
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

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