Presales, Demo Engineer
Sales & Business Development | Remote - US

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Sales & Business Development teams collaborate with customers and partners across the globe to help them leverage the DocuSign Agreement Cloud to transform the entire system of agreement process—from preparing to signing, acting on, and managing contracts and other types of agreements. Our team partners with some of the largest, most innovative companies in the world in dozens of industries to bring the power of DocuSign to more customers. Whether you are selling to a small business or a large enterprise, you will apply your extensive knowledge of our solutions, and leverage our strategic partnerships to help our customers grow their top and bottom line.

This position
The Demo Engineer role will help to build and manage one of the most valuable sales assets: the demo platform. This is the core customer facing demo environment used by Solutions Engineers, Account Executives, and others across the company. This individual should be passionate about creating compelling demos, have deep knowledge of DocuSign and a desire to contribute to the greater good.

This position is an individual contributor role reporting to the Manager, Solution Engineering, and is designated Remote.

Responsibilities

• Create, maintain, and support the demo environment and tools for the Sales organization
• Provide thought leadership on demo development and execution
• Increase sales success by improving demo quality and ability to innovate
• Work with Solution Engineers, Solution Architects and Value Engineers to tailor demos for specific prospects or industries
• Increase SE productivity by reducing time required to configure demos
• Work with software partners to connect, troubleshoot and maintain integrated demos
• Design and build new demo scenarios that highlight the value of our platform
• Identify opportunities for automation and develop specifications for new tools
• Stay up to date on upcoming features and own the demo strategy for them

Basic qualifications

• 12+ years prior experience within a presales demo engineering environment
• BS/BA degree in Computer Science or related, or equivalent in relevant work experience

Preferred qualifications

• 12 years prior pre-sales experience within a mid-market to enterprise level SaaS offering, ideally cloud-based.
• Established strengths in either A) application development, including HTML, JavaScript, CSS, APIs, etc.; or B) ops development, including tools, build automation, IT security, single sign-on, etc.
• Experience with Google Cloud Platform (GCP), specifically Docker Swarm services.
• Experience with BI tools such as Sisense, Google DataStudio, Qlik or Tableau (at least one)
• Experience with Contract Lifecycle Management (CLM) systems, whether it’s DocuSign or other, is a plus.
• Experience with AngularJS and/or Vue is a plus.
• Team-focused attitude. DocuSign Solution Engineering is a team sport, and this role supports that team.
• Strong verbal and written communication skills
• Problem-solving and troubleshooting skills
• The ability to work independently toward deadlines and a willingness to take ownership of issues.

Based on Colorado law, the following details are for Colorado individuals only: Colorado annual base pay range: $155,800 - $202,200 and eligible for bonus, equity and benefits.

Vaccination requirement
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations

DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

#LI-Remote