Senior Engineering Manager
Engineering & Tech Operations | Seattle, WA or San Francisco, CA

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Engineering & Tech Operations team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

This position
We are looking for a hands-on Sr. Manager, Engineering to join the eSign engineering team and help scale and build the next generation of eSign experiences. As a technology leader, you will help build a top-tier software organization that is responsible for building low or no code SaaS products that meet the needs of our wide range of customers and their workflows. You are results-driven, believe in winning together, and always looking for continuous improvement. Our team focuses on distributed decision making that rewards ownership, transparency, and collaboration.

This position is a people manager role reporting to Director Engineering, eSign and is designated Flex.

Responsibilities

• Be responsible for building the eSign experiences and platform
• Build the next generation of highly adaptive and customizable low/no code solutions that scale to a wide range of workflows of our customers
• Find and develop great talent
• Build learning organizations that keep up with the state of the art, and be an example and mentor to your team
• Deliver products that delight customers while managing the health of the code base through continuous refactoring and management of technical debt
• Dive deep into technology and be on the forefront of the latest tools, technologies, and strategies and help evaluate, prototype, and introduce them to our team
• Be an expert at agile continuous delivery, DevOps and TDD/BDD and champion the culture, processes, and tools required to maintain a frictionless high quality development environment
• Provide coaching and leadership in software best practices, automated test strategies, and work toward flattening the cost of change curve for our software products and services
• Have an understanding of building high performing, secure applications and building security into the DNA of products
• Obsess over great user experiences and be a partner to product management and engineering, sales, operations, and other parts of the business
• Lead a team of engineers at various stages of their career, actively investing in their growth and development
• Cultivate an open, collaborative, and fun work environment for yourself and your team
• Work closely with product, design, security, customer success and other teams to provide technical expertise throughout all phases of product development

Basic qualifications

• 12+ years of combined software development and management experience across multiple languages and frameworks or equivalent experience
• 3+ years of experience managing a team of engineers and participating in the entire employee lifecycle: recruiting, onboarding, performance management and employee development
• Your skills are language, framework and toolset agnostic, having worked in at least 3 languages or paradigms, or equivalent experience
• Experience with REST API abstraction layers in complex enterprise environments with SOA and ROA or equivalent experience
• Experience with NodeJS, React, NoSQL, microservices, CSS, AJAX, JSON, HTML, and/or MVC
• Experience with advanced multi-screen web applications and TDD on the client side
• Experience with highly scalable, high-volume distributed systems and services with top-tier resiliency, availability (five nines), and performance
• Experience with large complex data ecosystems and data quality and lifecycle issues
• SaaS or Cloud experience

Preferred qualifications

• Prior experience building an integrations platform or infrastructure to seamlessly integrate 3rd party applications
• Prior experience with full stack SaaS development
• Prior experience in launching v1 products

Vaccination requirement
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

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