Lead Cloud Engineer
Engineering & Tech Operations | Seattle, Washington

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Engineering & Tech Operations team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

This position
As a Software Engineer on the DevOps team, you will help build and enhance DevOps capabilities at DocuSign. Our team’s charter is to reduce the friction involved in going from idea to reliable feature. As a Lead DevOps engineer you will be responsible for migrating infrastructure into the cloud, integrating various development tools (e.g. Git, Jenkins, Azure DevOps, Kubernetes), and driving the continuous improvement of our tooling and practices. You will be working in a small, focused scrum team obsessed with reducing waste, increasing visibility, and increasing DocuSign’s ability to release quality software.

This position is an individual contributor role reporting to Senior Manager, DevOps Engineering and is designated Flex.

Responsibilities

• Drive our migration of infrastructure (Kubernetes, VMs, serverless components) into Azure
• Co-own the selection and implementation of 3rd party systems acquired for development as well as design and development of extensions to those 3rd party systems
• Install, maintain and extend both commercial and open source software packages
• Collect requirements, document and present designs and architectures for extensions and ancillary tools to those systems
• Develop advanced scripting modules for manipulating infrastructure, reduce the complexity for admin scripts while increasing quality and reliability
• Enhance our monitoring, problem-solving and issue resolution of infrastructure components
• Monitor for system alerts and provide hands on resolution of incidents
• Evaluate, improve, and automate infrastructure components

Basic qualifications

• BA/BS degree or equivalent work experience
• 12+ years industry experience
• Experienced with cloud-based services and infrastructure such as Azure/AWS/GCP etc. Azure preferred
• 6+ years development experience in a scripting or compiled language such as Python, Ruby, JavaScript, PowerShell, Go, C#, etc.
• Familiarity with Linux/Unix and Windows systems
• Familiarity with Linux and Windows web servers
• Experience in working in an agile development environment

Preferred qualifications

• Experience with configuration management technologies (Chef, Puppet, Ansible…)
• Experience with Virtual and Container technologies (Docker, OpenStack, Kubernetes …)
• Experience with Jenkins, Azure DevOps, or similar CI/CD tooling
• Excellent problem-solving skills
• Curiosity and ability to learn new technologies and tool sets

Vaccination requirement
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
|DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

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