Senior Director, Engineering – DocuSign AI
Engineering & Tech Operations | Dublin, Ireland

Closing Date: June 1st 2022

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Engineering & Tech Operations team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

This position
As a Senior Director of Engineering for the DocuSign AI Platforms team, you are responsible for leading the core team of developers working on the foundational architecture and engineering of our next gen agreement analytics products, services and developer platform. The Intelligent DAC (DocuSign Agreement Cloud), is built on a foundation that includes a set of critical building blocks such as a specialized agreement repository, data model, data pipelines, runtime for ML serving, semantic search and other. These core data, compute and analytics service layers are essential to the success and differentiation of the DocuSign Agreement Intelligence.

The person
You are a top technical leader with a track record of multiple industry leading product successes, strong architectural insights, deep understanding of developer ecosystems and platforms and a champion of quality and fundamentals. You will bring your technical chops and team building chops together to lead a world class team to successfully take on this unique responsibility. You will exemplify a flexible attitude combined with an aptitude to learn and share. You will embrace and enhance our culture and be a role model.

This position is a people manager role and is designated Flex.

Responsibilities

• Hire, grow and lead a world class engineering team as a magnet for hiring and developing great talent
• Be a carrier and role model of our culture
• Author long range roadmap for the platform team
• Lean in leadership to deliver success against our goals
• You will be responsible for building our high scale platform for agreement intelligence and runtime infrastructure on DocuSign foundation services.
• You will champion strong fundamentals (reliability, resiliency, data privacy, security, compliance) for these cloud services assets
• You will develop the above capabilities to be consumed both by DocuSign Agreement Cloud as well as an integration platform for 3rd party applications and workflows
• You will be responsible for several V1 initiatives to enhance and unlock new and innovative use cases for our customers
• You have a passion for continuous improvement; have built learning organizations that keep up with the state of the art, and are an example and mentor to your team
• You are responsible for delivering products that delight customers while managing the health of the code base through continuous refactoring and management of technical debt
• You are an expert at agile continuous delivery, DevOps and TDD/BDD and will champion the culture, processes, and tools required to maintain a frictionless high-quality development environment
• You dive deep into technology and are on the forefront of the latest tools, technologies, and strategies and help evaluate, prototype, and introduce them to our team
• Provide coaching and leadership in software best practices, automated test strategies, and work toward flattening the cost of change curve for our software products and services
• Demonstrated track record of building high performing, secure applications and building security into the DNA of products
• You obsess over great user experiences and will be a partner to product management/engineering, sales, operations, and other parts of the business

Basic Qualifications

• Combined software development & management experience across multiple languages and frameworks or equivalent experience
• Hands on software development or equivalent experience
• Managing software organizations over 25 people or equivalent experience

Preferred Qualifications

• Demonstrated track record leading geographically dispersed teams
• Your skills are language, framework and toolset agnostic, having worked in at least 3 languages or paradigms, or equivalent experience
• Experience with REST API abstraction layers in complex enterprise environments with SOA and ROA or equivalent experience
• Experience with advanced web applications and TDD on the client side
• Experience with large complex data ecosystems and data quality and lifecycle issues
• A demonstrated track record of being a change agent, leaving every team and process better than you found it
• Knowledge and experience in high scale, highly available (99.99+) Cloud services
• Prior experience building an integrations platform/infrastructure to seamlessly integrate 3rd party applications preferred
• Prior experience with full stack cloud services development is preferred
• Prior experience launching V1 products is preferred

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com

#LI-IC-DS