Sales Development Representative, Team Lead
Sales & Business Development | Seattle, WA

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Sales & Business Development teams collaborate with customers and partners across the globe to help them leverage the DocuSign Agreement Cloud to transform the entire system of agreement process—from preparing to signing, acting on, and managing contracts and other types of agreements. Our team partners with some of the largest, most innovative companies in the world in dozens of industries to bring the power of DocuSign to more customers. Whether you are selling to a small business or a large enterprise, you will apply your extensive knowledge of our solutions, and leverage our strategic partnerships to help our customers grow their top and bottom line.

This position
The Sales Development Representative (SDR) Team Lead is a high impact role responsible for training and developing new sales representatives. This leader will enable, empower and motivate new SDRs to meet and exceed targets in conjunction with monitoring individual KPIs. This leader will provide strategic feedback and coaching as well as establish accountability towards goals attainment and business commitments.

This role is an individual contributor role reporting to the Director of Sales Development and is designated Flex.

Responsibilities

• Partner with SDR Management to coordinate training and mentoring responsibilities
• Train both Sandler and Challenger Sale methodologies
• Maintain SDR resource library
• Own and consistently develop existing onboarding and training techniques - Including training Inbound Call and Inbound Sales Chat SDRs
• Introduce DocuSign product
• Shadow and train new SDRs making outbound calls to prospects, including use of Salesforce CRM for data integrity and sales alignment
• Train SDRs to utilize Outreach for sales engagement
• Partner with Sales Enablement to ensure consistently in training
• Develop a cadence for 30-minute role play-heavy training sessions for reps
• Develop reinforcement trainings
• Be highly involved in SDR Spring and Summer Intern Program
• Evangelize DocuSign core values through strategic leadership and collaboration across teams

Basic qualifications

• BA/BS from an accredited college or university

Preferred qualifications

• 1+ years of sales experience, ideally within software
• 2+ years of sales experience preferred
• Demonstrated ability exceeding quota
• Demonstrated ability to successfully resolve situations that are broadly defined, complex, diverse, and occasionally unprecedented
• Excellent communication and presentation skills, both verbal and written
• Demonstrated ability to identify new, creative ways to drive motivation and production

Vaccination requirement
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

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