Senior Manager, Engineering
Engineering & Tech Operations | Seattle, Washington

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agree-able for our employees, customers, and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Engineering & Tech Operations team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

The position
DocuSign is looking for a seasoned software engineering leader to join our infrastructure team focused on building highly scalable, available, and reliable distributed systems. The Engineering Services at DocuSign ensures critical back-end services scale with the company’s continued rapid growth.

This position is a people manager role reporting to the Director of Engineering and is designated Flex.

Responsibilities

• Be the Engineering leader responsible for executing on our product roadmap using agile practices
• Build and maintain a set of highly scalable, performant and high availability services
• Work with partner teams to build solutions that meet the needs of many teams
• Work with the Product Management team to gather requirements and architect the next set of services
• Improve performance of existing services
• Be data driven and push for making decisions based on telemetry
• Help mentor and grow the team

Basic qualifications

• 8+ years of hands-on software development experience including 5+ years of leading product engineering teams
• Extensive experience building and managing a diverse and inclusive team environment with strong commitment to respect, equality, collaboration and teaming
• Experience in cloud technologies, Docker, and Kubernetes, microservices architecture is a definite plus

Preferred qualifications

• 5 to 10 years of experience in increasingly responsible roles with at least 3 years of data related leadership within a complex global business environment
• Experience with Microsoft technology stack (C#, .NET), JSON, HTML, XML.
• Highly technical, confident at the operational management level and comfortable in an engineering heavy organization
• Comfortable in a fast paced, rapid growth environment

Vaccination requirement
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

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