Sales Enablement Manager, APAC
Sales & Business Development I Melbourne, Australia

Our agreement with employees
DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Sales & Business Development teams collaborate with customers and partners across the globe to help them leverage the DocuSign Agreement Cloud to transform the entire system of agreement process—from preparing to signing, acting on, and managing contracts and other types of agreements. Our team’s partner with some of the largest most innovative companies in the world in dozens of industries to bring the power of DocuSign to more customers. Whether you are selling to a small business or a large enterprise, you will apply your extensive knowledge of our solutions, and leverage our strategic partnerships to help our customers grow their top and bottom line.

This Position
The Sales Development Program Manager is responsible for accelerating the effectiveness and output of the Sales Development team. Focused on the execution of systems and trainings of our newest Sales Development Reps (SDRs), Market Development Reps (MDRs) and Partner Development Reps (PDRs), this role is tactically focused on the ideation, creation, and delivery of a program aligned to maximizing the output of reps throughout their tenure.

This position is a strategic member of the management team that will require cross-functional collaboration with Sales Development leadership, Sales Enablement, Sales Operations, and Marketing. It will require trend recognition, an understanding of learning and enablement, and a clear communication style that can transfer from 1:1s to group enablement sessions.

This position is an individual contributor role and reports to the Senior Director, Sales Development APJ.

Responsibilities

• Improve the effective output of new hires through a focus on accelerating their time to full productivity
  • Build, iterate and deliver a program that brings reps to full knowledge in necessary skills such as internal software, sales methodologies and product
  • Partner with sales dev leadership to monitor and deliver trainings to new SDRs, MDR and, PDRs
  • Provide insight to management for delivery of each rep’s ramp period with the business
  • Lead all-team enablement sessions for the introduction of new sales, data and productivity tools and other updates
  • Work with leadership to identify and solve gaps in team skills
  • Analyse and interpret data to proactively make recommendations to improve productivity in the xDR organisation.

Basic Qualifications

• Proven track record of managing, leading and mentoring a team of sales representatives in a sales environment - Marketing, Operations or Sales Development
• Strong proficiency in G-Suite and/or Office 365

Preferred Qualifications

• Compelling storytelling, with the ability to leverage data to drive action, including for non--analytical audiences
  • Experience with CRM systems and other sales tools
  • Strong communication and influencing skills
  • Capable of delivering trainings to large groups
  • Extremely organised, detail-oriented, and passionate about sales success. Project management expertise is an advantage.
  • Proactive, creative and innovative thinker, constantly generating new ideas for driving and supporting divisional priorities through Sales Programs
  • Excellent verbal and written communication skills
  • Self-motivated and resourceful
  • Experience delivering sales training across Tools, Sales Methodologies and Operational Processes

About us
DocuSign® is changing how business gets done by empowering hundreds of thousands of customers and tens of millions of users in most countries around the world to sign, send and manage documents anytime, anywhere, on any device with confidence. DocuSign replaces printing, faxing, scanning and overnighting documents with the easiest, fastest, most trusted way to make every approval and decision digital. Organizations of all sizes and industries are accelerating contracts, approvals and workflows with DocuSign's Digital Transaction Management (DTM) platform and eSignature solution. DocuSign keeps life and business moving forward.

DocuSign is an Equal Opportunity Employer. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

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