Senior Manager, UI Engineering
Engineering & Tech Operations | San Francisco, CA

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Engineering & Tech Operations team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

This position
DocuSign is looking for a highly motivated Senior Manager, UI Engineering, to join our Digital Experience team under the Marketing vertical. The Senior Manager, UI Engineering, will lead a high-performing team of Frontend Engineers and be responsible for worldwide eCommerce UI Engineering.

This position is a people manager role reporting to the Senior Director of Engineering and is designed Flex.

Responsibilities

• Be responsible for building high-quality, user-focused eCommerce experiences with React/Node
• Have a passion for continuous improvement
• Be an example to your team
• Be responsible for delivering products that delight customers while managing the health of the code base through continuous refactoring and management of technical debt
• Dive deep into technology and are on the forefront of the latest tools, technologies, and strategies and help evaluate, prototype, and introduce them to our team
• Be an expert at agile continuous delivery, DevOps and TDD/BDD and will champion the culture, processes, and tools required to maintain a frictionless high quality development environment
• Provide coaching and leadership in software best practices, automated test strategies, and work toward flattening the cost of change curve for our software products and services
• Have a demonstrated track record of building high performing, secure applications and building security into the DNA of products
• Obsess over great user experiences and will be a partner to product management/engineering, sales, operations, and other parts of the business
• Lead a team of engineers at various stages of their career, actively investing in their growth and development
• Cultivate an open, collaborative, and fun work environment for yourself and your team
• Work closely with product, design, security, customer success and other teams to provide technical expertise throughout all phases of product development
• Set team strategy and be accountable for team plans and deliverables

Basic qualifications

• 8+ years of combined software development and management experience across multiple frontend technologies and frameworks
• 3+ years of experience managing a team of engineers and participating in the entire employee lifecycle: recruiting, onboarding, performance management and employee development
• Experience in building single-page applications
• Experience in React/Node using TypeScript
• Experience working with CSS
• Experience working with cross-browser behaviors and quirks
• Experience of creating accessible web apps
• Working knowledge of user authentication and authorization
• BS degree in CS or equivalent work experience

Preferred qualifications

• Passion for learning and working with new technologies
• Strong understanding of design
• Product development experience building large scale web applications
• Experience designing and developing highly scalable consumer-facing web applications
• Care deeply about writing high-performance, reusable code for components that will be used across our product
• Passionate about creating an inclusive and accessible user experience
• Familiarity with SaaS eCommerce and multichannel web marketing
• Experience with internationalization and localization
• Experience with server-side technologies like Node.js
• Experience working with Headless CMS

Vaccination requirement
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

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