Lead Software Engineer, Information Fabric
Engineering & Tech Operations | Seattle, Washington

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Engineering & Tech Operations team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

This position
As a Lead Software Engineer, Information Fabric, you are responsible for building scalable, highly available, fault-tolerant, reliable distributed information systems. The team is focused on distributed systems, information retrieval systems, data science, and advanced AI and ML models to enable a highly distributed persistence layer to make sure the needs of our internal customers are met as the company executes against our Agreement Cloud vision. We are the backbone that powers DocuSign’s data needs, and we move at a fast pace, solve hard problems, and are continuously innovating in the space and raising the bar.

This position is an individual contributor role reporting to the Senior Director of Infrastructure and Storage Engineering and is designated Flex.

Responsibilities

• Design core, back-end distributed software components
• Code solutions to challenging technical problems
• Conduct design reviews and code reviews
• Collaborate with customers and other teams to jointly design and develop solutions
• Create documentations that are necessary for operation and maintenance of the system
• Participate in the on-call rotation to handle any operational issues
• Analyze and improve efficiency, reliability, and scalability of core services

Basic qualifications

• Minimum of 12 years of related work experience with a Bachelor’s degree, 8+ years of related work experience with a Master’s degree, or 5+ years of related work experience with a Ph.D. degree
• BA/BS degree in computer science, electrical engineering, or related degree experience
• 10+ years of hands-on software development experience in C# / Java / C++
• Experience building large-scale, highly available and reliable applications
• Experience building scalable, highly available cloud systems
• Experience in distributed system architecture and design
• Experience with database system design

Preferred qualifications

• Familiarity with AI and machine learning frameworks
• Familiarity with R, Scala, Python, Go
• Experience with operating and database system internals and file systems, and networking
• Experience developing, promoting, and building consensus across engineering teams

Vaccination requirement
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

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