Engineering Manager – DocuSign
Engineering & Tech Operations | Dublin, Ireland

Our agreement with employees
DocuSign committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The Team
Our Engineering & Tech Operations team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

This Position
The Engineering manager directs the Dublin software engineering function in developing, releasing, and maintaining software applications according to business needs. You will coordinate with the team leads the activities of employees engaged in development of product stack and work with various key stakeholders of software development for assembling product road map to support the company vision.

The Engineering manager will be responsible for hiring staff, supervising employees, leading development projects, and checking the accuracy of the work produced under their supervision. You will also coordinate and work with other departments within or outside their organization to ensure project completion and the use of best practices. Overall, the engineering manager must troubleshoot roadblocks throughout projects and solve problems that hinder project completion, as well as lead the development of new products and services.

Responsibilities

• Manages the team leads of the software engineers who develop software for product stack and internal tools.
• Setting direction on software development methodology, including development tools and techniques, and by approving all high-level software concepts/designs.
• Manages software maintenance plans with customer success /cloud management teams.
• Monitors adherence to Product Development Process and software lifecycles.
• Plans, assigns, and monitors project manpower commitments and recruits, outsources needs to best fit program requirements.
• Accountable for maintaining departmental Engineering standards.
• Provides input to Division Executive on strategic direction for Engineering design and development.
• Coordinates development activity between the multiple Engineering groups.
• Interfaces with Product Division management, Business owners & Product owners to assure Department's product development activities meet or exceed product team's expectations.
• Carries out responsibilities in accordance with the organization's policies, including interviewing, hiring, training employees, planning, directing work and appraising performance (coordination with the team leads in some of these tasks)
• Assures efficient and economical utilization of resources, improvement of methods, and elimination of wasteful practices within the department; may include budget development and control.
• Develops workforce planning and utilization programs to satisfy actual and projected requirements. Includes the scheduling of overtime and cost/effective use of temporary services, whenever needed.
• Implements cross-training activities and plans for employees under his direction with specific attention toward the development of a highly flexible work force.
• Provides primary input for performance appraisals, salary reviews, and performance bonus distribution.

Basic Qualifications

• Minimum of a bachelor’s degree in engineering
• Master’s degree in engineering management or business administration preferred
• Extensive engineering experience, ideally in a management role
• Analytical and mathematical mind, capable of evaluating and solving various complex problems
• Leadership skills necessary to manage and develop a team
• Organizational competencies and project management skills to keep projects, processes, and the entire engineering team on track
• Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment
• Interpersonal communication skills with expertise in distilling complicated topics to a broader audience
• Ability to work individually or as part of a team

About us
DocuSign® helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, hundreds of thousands of customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. Plus, we save more trees together! And that’s a good thing.

DocuSign is an Equal Opportunity Employer. DocuSign is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.