Senior Software Development Engineer in Test (SDET) - Notary/Collaboration
Engineering & Tech Operations | Austin, TX

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Engineering & Tech Operations team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

This position
In this role, you will be a leader on our QA Automation team working closely with cross-functional stakeholders to continually advance and improve our QA automation platform. You will be responsible for ensuring quality of the services, APIs, and UI for mission critical customer collaboration workflows at DocuSign. You will be working with extremely passionate people who care about their customers and want to deliver solutions that improve customer productivity for complex workflows. The right candidate has a tenacious and curious nature, knows how to work in a fast-paced agile environment, and has an aptitude to learn and share.

This position is an individual contributor role reporting to the Senior Manager - Notary/Collaboration and is designated Flex.

Responsibilities

• Architect, design, develop and maintain a modern, multi-faceted test automation platform to support high quality, rapid delivery of product enhancements and bug fixes
• Design and implement automated tests for virtual collaboration platform features, including front-end GUI tests and backend REST API tests
• Build, maintain, and enhance tools and processes throughout the CI/CD pipeline to improve QA efficiency and seamless integration of automation testing into the product development lifecycle
• Partner with development, product management and customer success teams to provide insight into testability, user experience, and product quality across the platform
• Identify incomplete or unclear feature definitions and customer workflows then work with stakeholders to address them
• Mentor other QA automation engineers on test automation best practices and development
• Be a focused, results-oriented team member capable of working independently as well as across multiple functional teams

Basic qualifications

• A bachelor’s degree in Computer Science, Computer Engineering, or other related engineering field, or comparable industry experience within a software organization
• 8+ years of working alongside a software engineering team doing test automation
• Recent experience as a technical lead on a software test automation team
• 3+ years programming in an industry standard language (Python, JavaScript, Ruby, etc.)
• Experience monitoring test results and maintaining tests in a fast-paced environment with frequent product releases
• Experience working on multiple projects and features in tandem, writing test plans and test cases for assigned features
• Experience utilizing various technologies and libraries (Selenium, Appium, REST, etc) to test web based SaaS applications on browsers, mobile devices, and the backend
• Experience testing APIs and/or SDKs

Preferred qualifications

• Experience writing tests with Robot Framework and Python
• Knowledge of how to communicate quality metrics during a release cycle
• Experience with the development of continuous integration/continuous delivery systems
• Experience using data and metrics to drive decisions
• Experience providing direction and supervision to more junior team members
• A passion for testing, design, and finding innovative solutions to problems
• Willingness to assist other team members through brainstorming, mentorship and knowledge-sharing
• Demonstrated ability to communicate well with other engineers and cross functional team members

Vaccination requirement
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

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