Senior Manager, Software Engineering
Engineering & Tech Operations | Seattle, Washington

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Engineering & Tech Operations team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

This position
As a Senior Engineering Manager on the ACT team, you will support our integrations with a variety of CRM and Communication tools, including Salesforce and Slack. You will guide your team in delivering the next suite of Agreement Actions to be used by our internal teams, partners, professional services and customers alike. You should expect to be a hands-on technical resource along with your manager responsibilities.

You will coordinate with the other engineering managers and the teams to get employees engaged in development of the product stack. You will also work with various key stakeholders of software development for assembling a product road map to support the company’s vision. The engineering manager will act as a people manager, hiring manager and delivery manager for the teams you will be in closest cooperation with. You will also coordinate and work with other departments within or outside their organization to ensure project completion and the use of best practices.

This position is a people manager role reporting to the Director of Engineering and is designated Flex.

Responsibilities

• Be the Engineering leader responsible for executing on our product roadmap using agile practices
• Build and maintain a set of highly scalable, performant and high availability services
• Work with partner teams to build solutions that meet the needs of many teams
• Work with the Product Management team to gather requirements and architect the next set of services
• Improve performance of existing senior services
• Be data driven and push for making decisions based on telemetry
• Help mentor and grow the team

Basic qualifications

• 8+ years of hands-on software development experience including 3+ years of leading product engineering teams

Preferred qualifications

• Experience with Salesforce or other CRM technologies
• Experience with NodeJS, TypeScript, C# and React
• Experience in cloud technologies, Docker, and Kubernetes, microservices architecture
• Extensive experience building and managing a diverse and inclusive team environment with strong commitment to respect, equality, collaboration and teaming

Vaccination requirement
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

#LI-Hybrid