Principal Software Engineer - Microservices Framework
Engineering & Tech Operations | Seattle, Washington

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Engineering & Tech Operations team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

This position
The Microservices Framework team is looking for a seasoned and talented Principal Software Engineer. This team is chartered to work on a platform that enables microservices to deliver modern experience in the cloud. We create, maintain and operate scalable technology and data solutions that deliver an exceptional experience for our customers. We embrace Agile principles and values, favor DevOps practices, and view infrastructure as code, all while we create an infrastructure that scales and supports our growth and ambitious vision. We work with short release cycles (we deploy every week) and continuously aim to improve the services we build and the way we work. Delighting customers and building robust and scalable systems are our top priorities. This requires a smart, highly collaborative team who can identify, investigate, and implement new technologies to continue securely scaling our global business.

This position is an individual contributor role reporting to the Director of Engineering and is designated Flex.

Responsibilities

• Be open minded, forward thinking and passionate about great software platform and cloud technologies
• Think about how to solve problems in scale and build automation to manage complex software systems
• Own and deliver complete features, including design, architecture, implementation, testability, debugging, shipping
• Re-Architect and migrate from a large monolithic architecture to modern platforms
• Work closely with other disciplines across the company to shape the service platform roadmap.
• Build strong relationships with partner teams and deliver cross-team success
• Guide, mentor and coach junior engineers on the team
• Demonstrate the ability to learn quickly, be self-directed, and work well with other people
• Foster a culture of being agile, innovative, team-oriented and customer-focused
• Contribute to team-wide fundamentals and infrastructure investments
• Investigate and prototype new technologies and frameworks

Basic qualifications

• Bachelor’s or Master’s in Computer Science, Electrical Engineering, Information Systems, Informatics or equivalent
• 15+ years software development experience
• 5+ years experience working with cloud deployment and configuration tools using scripting and configuration platforms

Preferred qualifications

• Strong communication skills, including working with partners, explaining complex technical issues and driving consensus across multiple teams
• Capable of technical deep dives into networking, service design, operating systems and storage, while able to shape strategy of the infrastructure and service reliability with leadership team members
• Experience in distributed systems, networking, global traffic management and capacity planning
• Expertise in problem solving and analyzing -diagnosing service health issues at global scale
• Experience defining and measuring internal/customer facing service level objectives and agreements

Vaccination requirement
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

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