Sales Development Representative
Sales Development Representative
Sales & Business Development | Seattle, WA
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better. And for that, you’ll be loved by us, our customers, and the world in which we live.
The team
Our Sales & Business Development teams collaborate with customers and partners across the globe to help them leverage the DocuSign Agreement Cloud to transform how the entire system of agreement process—from preparing to signing, acting on, and managing contracts and other types of agreements. Our team partners with some of the largest, most innovative companies in the world in dozens of industries to bring the power of DocuSign to more customers. Whether you are selling to a small business or a large enterprise, you will apply your extensive knowledge of our solutions, and leverage our strategic partnerships to help our customers grow their top and bottom line.
This position
The Sales Development Representative (SDR) will make outbound calls to potential clients who have expressed interest in learning more about DocuSign or appear to be strong potential customers based upon our general market focus. The SDR follows up on leads generated by marketing and qualifies prospective customers through targeted questions about their business strategy, then leverages this information to align and sell DocuSign’s product offerings. This position spends roughly 80% of the time on the phone prospecting for new clients. SDRs receive significant hands-on training with an emphasis on strategic selling methodology, learning how to understand account interest and need. This position is a great way for individuals to gain in-depth sales experience in a rapidly growing SaaS company.
This position is an individual contributor role reporting to the Manager, Sales Development and is designated Flex.
Responsibilities
- Make outbound calls to prospects who have demonstrated interest in DocuSign
- Ask questions about the prospect's business challenges and help them understand how DocuSign may be able to help solve those challenges
- Discern propensity to buy and send qualified sales opportunities to Sales Account Executives to pursue and close
- Capture qualification information in CRM database
Basic qualifications
- BA/BS degree is required
Preferred qualifications
- Prior prospecting, marketing, sales, or sales support experience
- Excellent vocal skills, courteous, well-spoken, and have a pleasing tone
- Ability to ask question, gather information and formulate an action plan to connect business needs to solutions
- Ability to multi-task, prioritize, take initiative and manage time effectively
Vaccination requirement
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.
About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.
It’s important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.
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