How Covered California's Digital Adoption is Accelerating Access to Healthcare

Covered California – the state of California’s official healthcare marketplace – helps ensure individuals, families and small businesses can find low-cost health insurance. But paper-based processes previously made it harder for the organization to quickly and efficiently provide coverage to citizens who needed it. So Covered California implemented a digital agent enrollment process to streamline internal administration and offer customers a higher level of service.

Watch this webinar to hear the story of Covered California’s digital transformation, and how accelerating digital agreements and signatures can help your agency provide better citizen-facing services. Topics covered:

• Redesigning core government processes
• Achieving more by integrating digital systems
• Measuring impact and time savings
• Automating workflows to reduce errors and incorrect information
• Improving compliance and security with digital audit trails