Digital Maturity: Improving Accessibility and Availability of Government Services

The Center for Digital Government recently performed a thorough analysis of state portals to determine the digital maturity of their processes around professional licensing, driver’s licensing, Medicaid applications, state disability benefits, and the child welfare system. The goal was to assess how accessible these services are and to what degree they have been digitized. Watch this on-demand webinar to gain actionable insights on how government agencies can improve the experience for citizens and staff.