Delight your customers and accelerate document turn-around with SMS Delivery
Insurance customers demand seamless interactions with carriers and agencies – a recent study by Accenture and Facebook indicates that 78% of auto insurance buyers highly value ease and convenience. As consumer expectations evolve, the bar for delivering such experiences is rising: consumers now, for example, prefer receiving SMS messages 2.5x more than email when it comes to important notifications. In such a climate, it is imperative for insurance companies to prioritize mobile-friendly, multi-channel experiences.
With SMS Delivery and Drawing for DocuSign eSignature, insurance carriers and agencies can connect with customers in their preferred channel while accelerating turn-around and resolution times. In this webinar, you will learn about:
- Key industry challenges and priorities
- How digital solutions like SMS delivery and mark-up features can enhance key customer experiences